Malware and unwanted software removal
Thorough assessment, a clear explanation of the available options and professional implementation by LondonIT365.
Calm help after a virus, scam or suspicious call
Virus & Scam Recovery in London
Calm, confidential IT help after malware, phishing, suspicious calls or an online account breach. Get clear recommendations and professional assistance from experienced London IT engineers, remotely or onsite.
H
Friendly home IT help, explained clearly.
Patient, professional home computer support from a London team that respects your time, files and privacy.
26+ yearsHands-on IT experience
PC & MacComputer support expertise
Remote + onsiteFlexible London IT help
DBS checkedTrusted home IT experts
Professional, approachable IT support
Calm help after a virus, scam or suspicious call.
If you clicked a suspicious link, allowed someone onto your computer or think an account has been compromised, act quickly—but do not panic. We help contain the incident, check the device and accounts, remove threats and explain the next protective steps confidentially.
We begin by understanding the problem and how it affects you. We then investigate carefully, explain what we find, agree the right course of action and test the result before finishing. You receive practical advice with no unnecessary jargon or sales pressure.
Safe, reassuring home visits: our home IT support is provided by DBS-checked IT experts who work respectfully and protect your privacy.
What we can help with
Detailed IT expertise, tailored to your setup.
Every job is approached methodically, with attention to security, reliability and the way you need your computers and systems to work.
Remote-access scam investigation
Thorough assessment, a clear explanation of the available options and professional implementation by LondonIT365.
Email and online-account security checks
Thorough assessment, a clear explanation of the available options and professional implementation by LondonIT365.
Password and multi-factor reset guidance
Thorough assessment, a clear explanation of the available options and professional implementation by LondonIT365.
Browser, banking and identity-safety advice
Thorough assessment, a clear explanation of the available options and professional implementation by LondonIT365.
Device clean-up and security hardening
Thorough assessment, a clear explanation of the available options and professional implementation by LondonIT365.
Why choose LondonIT365
IT support should solve today’s problem and reduce tomorrow’s risk.
We do more than apply a temporary fix. Our aim is to leave your computers and systems more reliable, secure and easier to manage, while giving you a clear understanding of the work completed.
Talk to our IT team →01
A clear picture of what may have happened
Professional service, direct communication and recommendations based on what you genuinely need.
02
Threats removed and access closed
Professional service, direct communication and recommendations based on what you genuinely need.
03
Priority accounts protected first
Professional service, direct communication and recommendations based on what you genuinely need.
04
Practical advice without blame or judgement
Professional service, direct communication and recommendations based on what you genuinely need.
How our IT support works
A clear process from first call to final checks.
You will understand what is happening, what we recommend and what the work is expected to achieve.
1
Disconnect suspicious access
Start with a friendly conversation about the problem, your priorities and the support you need.
2
Contact our team
We investigate the cause carefully, consider security and data risks, and explain what we find.
3
We inspect devices and accounts
Once agreed, the right repair, setup or improvement is completed professionally.
4
We secure, clean and document
We test the result, confirm everything with you and provide clear next steps.
Ready when you are
Need help with virus & scam recovery?
Speak directly with an experienced London IT support engineer about remote or onsite assistance.