Malware and unwanted software removal
Careful assessment, clear recommendations and professional implementation from the LondonIT365 team.
Calm help after a virus, scam or suspicious call
Virus & Scam Recovery in London
Calm, confidential help after malware, suspicious calls, phishing or an online account breach. Available remotely and onsite, with clear advice from experienced engineers.
H
Personal support for everyday technology.
Patient, professional computer help from a London team that explains everything clearly.
26+ yearsHands-on IT experience
PC & MacCross-platform expertise
Remote + onsiteSupport that fits
London-wideLocal engineers
Expert, approachable support
Calm help after a virus, scam or suspicious call.
If you clicked a suspicious link, allowed someone onto your computer or think an account has been compromised, act quickly—but do not panic. We help contain the incident, check the device and accounts, remove threats and explain the next protective steps confidentially.
We focus on the cause of the problem, communicate clearly throughout and recommend only what genuinely makes sense for you.
What we can help with
Practical expertise, tailored to your setup.
Remote-access scam investigation
Careful assessment, clear recommendations and professional implementation from the LondonIT365 team.
Email and online-account security checks
Careful assessment, clear recommendations and professional implementation from the LondonIT365 team.
Password and multi-factor reset guidance
Careful assessment, clear recommendations and professional implementation from the LondonIT365 team.
Browser, banking and identity-safety advice
Careful assessment, clear recommendations and professional implementation from the LondonIT365 team.
Device clean-up and security hardening
Careful assessment, clear recommendations and professional implementation from the LondonIT365 team.
The difference
Support should leave things better than we found them.
We do more than apply a temporary fix. Our aim is to make your technology more reliable, understandable and easier to support in the future.
Talk to our team →01
A clear picture of what may have happened
Thoughtful service, direct communication and no unnecessary jargon.
02
Threats removed and access closed
Thoughtful service, direct communication and no unnecessary jargon.
03
Priority accounts protected first
Thoughtful service, direct communication and no unnecessary jargon.
04
Practical advice without blame or judgement
Thoughtful service, direct communication and no unnecessary jargon.
How it works
Help without the hassle.
From the first conversation to the final checks, you will always know what is happening.
1
Disconnect suspicious access
Start with a straightforward conversation about what you need.
2
Contact our team
We investigate carefully and explain what we find.
3
We inspect devices and accounts
The agreed solution is implemented professionally.
4
We secure, clean and document
We test the result and leave you with clear next steps.
Ready when you are
Need help with virus & scam recovery?
Speak directly with an experienced London IT support engineer.